The team was very professional and the cleaning of our house was excellent. We appreciated being able to get an appointment in a week’s time. Thank you to all the team members.
Reviews
What our customers say
Every review below was written by a real Good Heart Homes customer on Thumbtack. We show all of them, exactly as written — the glowing ones, the short ones and the one that wasn’t happy — along with the replies we posted.
66 reviews
The owner Jeanette was very professional and did a thorough job.
I would highly recommend her services. Thank you.
Excellent work. Super professional. Responsive and provided pictures and videos of the work. Extremely happy with the services provided by Good Heart Homes.
The company did a fantastic job cleaning my son’s college apartment. They were prompt and sent me progress pictures throughout the job. Great job overall!
Came late notice, in & out.
We had an excellent experience from start to finish! The entire team was friendly, efficient, professional, and the cleaning crew did a really fantastic job. We highly recommend them and will definitely use them again!
Jeannette and her team were awesome! Everyone was very nice and very committed to doing a good job. I am lucky to have found them on Thumbtack and was able to book a date quickly as she was responsive and answered all the questions I had. The whole team was super professional and threw out a ton of trash for me as well, for a move our clean.
Our team did a great job! They were very thorough and had smiles on their faces. It’s nice to see and work with happy people.
Enjoy your weekend. 🎉
Very professional listened to my needs. Made suggestions which I appreciate. Easy to work with. Made me feel comfortable from the very start.
I would say they are average, but the fact I paid double what I normally pay for cleaning and got less than that company’s cleaning services makes this a poor experience.
Jeannette was incredibly responsive and timely with the cleaning occurring less than 24 hours my initial inquiry! The work done was great and they paid great attention to the areas I specified.
Everything. This team was excellent. I highly recommend.
They did amazing, will definitely use them again!
Cleaning job well done. Punctual and repetitive
I recently had the pleasure of using Good Heart Homes for house cleaning services, and I can’t recommend them highly enough! Jeannette, the owner, was absolutely amazing, personable and compassionate. After traveling nonstop for work, my home had become overwhelming, and during our initial consultation, she allowed me to express my feelings and even cried on her shoulder without judgement. Within the same week, Jeannette and her team arrived and worked wonders! Despite not offering laundry services, they helped me organize and put away mountains of clean clothes. When I walked into my home afterward, it felt like a weight had been lifted off my shoulders. Their services exceeded my expectations, and I felt completely safe having them in my home. They were honest and didn’t try to overcharge, which I truly appreciated. I am incredibly grateful to Jeannette and Good Heart Homes for everything they did, and I will definitely be reaching out to them again!
honest and professional people, you can get value for money, easy to work with, very punctual, no supervision required. I wil ALWAYS hire them.l
Jeanette and her team did an absolutely fantastic job. I moved into a unit that was not at all ready to be moved into and they did a complete 180 and left the place spotless. Would recommend to anyone in the Gainesville area!
Good heart homes is reliable.
they were able to come in and get a job done in a timely fashion. Had a really good price.
They did such an amazing job on my house. I got behind on the cleaning and felt so overwhelmed I didn’t know where to start. I am so thankful to have had these wonderful ladies help make the house fell more like a home.
Very thorough clean! Will absolutely return
Jeanette and her team made my place look better than when I moved in. The quality was excellent and the communication was right on.
Great experience. Great quality of work and outstanding communication.
I contacted Jeanette in July to inquire about cleaning my daughter’s bedroom, bathroom, and common areas of her apartment in Gainesville once she had moved to her new apartment.
When we went in after the work was complete my daughter said-“Wow- this is the cleanest this has ever been! Including the day I moved in last year!” I would recommend contacting Good Heart Homes for move in/ move out/ and maintenance cleaning.
Pro
I needed a cleaning for moving out of an apartment. They finished in a few hours, and it was cleaner than it ever was when I was living there.
I am completely pleased! Jeanette and her team did the best cleaning job I have ever had from any company! I paid what I would have expected to pay for a deep cleaning and will happily do so again when the house is ready. Meanwhile, I will be employing Good Heart Homes for all my routine cleaning needs! Five Stars!
Jeanette and her team did an exceptional job cleaning. She sent before and after photos and did an amazing job on a move-out cleaning. She was always prompt in returning messages to me and accommodating. Highly recommended!
Outstanding service, communication and value from Good Heart Homes!
We wanted a one-time cleaning for our college son’s house that he rents with 2 roommates. Despite the college boys’ attempts at keeping the house “clean” for 9 months, it needed a lot of work but Jeanette accepted the challenge, went above & beyond and exceeded expectations! If you need your house cleaned (Gainesville), Good Heart Homes for the WIN!
Jeanette & her team did a great job. I was very impressed with their detailed approach which was what i was looking for. They made sure all my concerns were addressed and went above & beyond. Highly recommend.
I have been so tired and needed help with cleaning our two bathrooms. These ladies were very professional and did a great job. The price is also very affordable. I will most definitely contact this company again.
Great job deep cleaning our house! We will definitely use these services again.
Jeannette and crew were attentive to detail and very professional. Our house has not looked this good since we moved in!
Great cleaning with great attention to detail!
Perfect
This company is amazing! They worked with me and kept me completely in touch. Video and pictures, before and after. Great spelling with them.
Ms. Janette and her team were fantastic. The women worked very hard and were extremely diligent and meticulous. I have already recommended them to a handful of people.
They were amazing! Home is spotless and ready for our little bundle💙💙
Good Heart Homes cleaning service is excellent. Jeannette makes sure that cleaning is done thoroughly. We have a bedroom 2 bathroom house and it takes them about 3h to do our house. The cleaning personel is very professional and nice. They paid attention to every detail, leaving our home spotless and fresh. Their friendly attitude and dedication to doing an excellent job is impressive. I highly recommend them.
Top notch company that will bend over backwards to accommodate changes in schedules etc. They’re cleaning is very thorough and are always asking for feedback if anything ever gets missed (which almost never happens). My house looks and smells better than new after every cleaning. Can’t recommend them enough!
Jeannette and her team are amazing. Their responsiveness is impeccable. The work they did was great! They sent a lot of before and after pictures and videos so you know they got the job done well. I would definitely use Good Heart Homes Cleaning again. Great service if you are looking for move our cleaning in the Gainesville, FL area!
Did a wonderful job I highly recommend!
They were really professional and my place was very clean.
They did great job. They worked really hard.
If you are reading this, it means you are looking for a good cleaner, and I had a wonderful experience with Jeanette and her Good Heart Homes team. I’ve had a few cleaners out, and Jeanette’s work was superior to anything I’ve previously experienced. When Jeanette brought me to see the back rooms they’d cleaned, I immediately felt the difference, then she showed me photos of some of the details they’d taken care of, like vacuuming the slats on the closet, and using cr to shine the fixtures in the bathroom. But the main thing I noticed was that the house felt wonderful when they were done, and it still does. I hope to use this service again.
I also want to mention how nice Jeanette is. I was just very, very happy to have her and her team in my home and that’s saying a lot.
I know you will really enjoy working with her and can highly, highly recommend.
What a beautiful review!! I am so glad we will continue proving you with our monthly cleaning service .
Thank you for appreciating the details of my job. My team and I really appreciate your kindness.
Happy Home Happy Heart!
Blessings!🙏🏽❤️
Increíble el servicio a mi me encanto
100 % Recomendado. Mi casa es nueva y había mucho polvo al llegar en la tarde a mi casa, el Olor, limpieza y frescura que se sentía era increíble. Encontrar una compañía confiable en un país que uno no conoce da un poco de miedo pero esta compañía es increíble de Buena, me sentí como si fueran mi Familia. Recomendado 100 por ciento.
They were very friendly and professional. Took the time to greet my animals when they arrived. Walked me through the cleaning process and gave me some tips on preventative measures for furniture. Will definitely hire again!
Thank you so much for such a great review!
Your dogs are so sweet!
I hope you enjoy your game !!
Happy Home Happy Heart!! ❤️
Great team! Very easy to work with. Would highly recommend their presenting services
The team was friendly and did a great job cleaning my 1bd/ba apartment; they double checked to make sure I was satisfied with the work, and very accommodating to my schedule. They offered to fix anything I wasn’t 100% satisfied with and communicated well.
Good heart homes was punctual, professional and did great work!
Went above and beyond to help us. I recommend them to everyone. Very reliable.
Thank you so much! It was a pleasure to have helped you and your mom.
We are here to help You any time.😉🙏🏽
He was on time, completed the job and made sure it ran. He also informed us the correct gas to use. Will gladly recommend your company and use you again when we need a handyman.
Absolutely will use their service again! Super communicative and responsive. Was able to come on short notice. Did outstanding work – and I have high standards! Extremely happy with the cleaning. Highly recommend. Thank you!
It was our pleasure to be able to serve you.
Thank you for being another happy customer!
Jeanette Went above and beyond for cleaning, she also proactively figured out the water issue. Would hire again!
Jeannette was awesome to work with. Went out of her way to help me out and did extra work to assist since I was out of town. Great service and very professional!
He did a great job and was very professional. I’ll definitely be reaching out again for future jobs!
Kasia was lovely!! She was just so nice and very accommodating to my schedule. She did an excellent job on my couch, and I would definitely recommend her to anyone who needs their furniture cleaned.
Thank you so much for your nice review!
Hired Good Heart Homes for a last minute move out clean and Jeannette and her team did an amazing job! They were prompt, responsive, professional and thorough – and Jeannette was genuinely kind and caring and really cares about her clients. Good Heart Homes went above and beyond and I received before and after photos so I could send them to my landlord. They cleaned all the usual places and scrubbed the wood floors until they were shiny...but they really surprised me and cleaned the blinds, the cabinets and behind the washer and dryer (so grateful since they were really dusty and dirty)! I’ve moved dozens of times and have hired dozens of cleaners and Good Heart Homes is by far one of the very best. Ten out of ten would recommend – worth every penny!!
Hi Katie!
Thanks so much for this amazing review and for recognizing the quality of our job.
It was super nice to have met you and your husband.
We are glad to know that we were able to serve you and that you are another happy customer.😃
Thanks 🙏🏽
Me encanto, nos dejaron la casa super bien, como nunca!!! Te espero en 15 dias!! Gracias!!!
Me alegra que te haya gustado. Gracias por darnos la oportunidad de continuar sirviéndote.😉👍🏽🙏🏽
Ms Jeanette and her crew at Good Heart Homes are absolutely AMAZING! They arrived promptly as scheduled and stayed beyond time to spotlessly clean our 3/3 unit, getting it ready for sale.
My husband is a facility manager and is highly versed in cleaning and would give Good Heart Homes 10 stars if able.
What do you need cleaned… Stove? Gleaming! Refrigerator? Sparking! Windows and mirrors? Streak free! Ceiling fans? Pristine! Dusty blinds? Like new! Dust bunnies? Vacated!
Ms Jeannette and Good Heart Homes is our new go-to cleaner for ALL of our properties, both rentals and sales.
If you’re on the fence, take a leap of faith! You won’t be disappointed!!!
Excellent cleaning service.
Jeannette and her helper did a wonderful job deep cleaning my house! When I say they cleaned every square inch of my house I wouldn’t be lying! They even removed stains from my bathroom and kitchen counters that I thought would never come out. They were there all day, which was in itself a huge value for the cost, and even did a little rearranging of furniture that I wasn’t sure how to arrange. They were prompt in their responses, came right on time, and did the job EXACTLY how they said they would. I am so happy I found out about them through Nextdoor and would definitely have them back and refer them to my friends!
Thanks so much Jeff! It was such a pleasure to work for you. It makes us glad to know that you are another happy customer . Like we say:
Happy Home Happy Heart!!!😀
The team came last minute notice for a move out cleaning. Amazing amazing work all at a more than reasonable price. Communicative throughout the whole process and sent updates and pictures. Would highly recommend for any cleaning needs.
I’ve had plenty of cleaning companies and I typically don’t write reviews but I feel like I just have to tell someone. Sylvia is amazing. The owner is kind and responsive. I ended up staying at home while they cleaned and organized and I observed how thorough they were. I was honestly so scared because she didn’t have a lot of reviews but I learned it’s a new company and I’m so happy I found them. Book them you won’t be disappointed
Reeva, thanks so much for your 5 star review.
It was a pleasure to have met you and be able to help you with your cleaning needs.
I am glad you are another happy customer.😁🙏🏽❤️
The price was very competitive and they did an amazing job! Highly recommended! Thank you for all your help and for being on time with such short notice!
It was my first time buying a home and they helped me SO much. They remodeled my entire kitchen, new floors, installed appliances, etc. It is a family run business, they were all kind
Past client?
Your review helps a family business more than you know
Google reviews are how Gainesville neighbors find us. If we cleaned for you, a few words on Google means the world to our family.
Ready for a happy home?
Tell us about your place and we’ll send a clear price — usually the same day.
Missed a spot? Tell us within 48 hours and we come back and fix it — free.